Ubiquiti uses a knowledge base and forum style platform for technical support via their website. You can find most of the answers to your questions there. They also offer support through email at firstname.lastname@example.org. You will be connected with Ubiquiti's technical support team, who are quick to respond and help you resolve any issues.
As a value-added services to our customers, we offer technical sales support on Ubiquiti products via email at email@example.com. Our staff is available from 8:30 am EST to 5:30 pm EST. Please note, because of the demand for technical sales support, you must provide a valid customer number in order to receive assistance.