ScanSource, Inc. (NASDAQ: SCSC), a leading global provider of technology products and solutions, today announced the acquisition of Canpango, a longstanding Salesforce implementation and consulting partner. Canpango provides professional services for companies across the globe, including Salesforce solution configuration and implementation, business process consulting, training and education, application development, data migration and reporting.
With this acquisition, ScanSource and Intelisys partners can build out their customer relationship management (CRM) capabilities and professional services offering without starting their own practice. CRM is essential for a successful customer experience and the gateway to other opportunities. With Canpango’s expertise and resources, partners can uncover and expedite new revenue streams and opportunities, such as CRM and customer support solutions integrated directly with contact center as a service (CCaaS) and unified communications as a service (UCaaS).
“As our partners continue to move upmarket into larger, more complex UCaaS and CCaaS opportunities, the requirements for CRM are increasing. The team at Canpango brings extensive experience around these technologies, as well as the professional services needed to make these solutions successful,” said Mike Baur, CEO, ScanSource, Inc. “We continually look for new markets for our partners to delve into and are excited about the opportunities this acquisition brings. We welcome the Canpango team to the ScanSource family.”
“CRM is at the core of every customer conversation, as reliable data allows for more meaningful customer relationships. The CRM conversation provides a natural entrance point for partners to extend their current offerings beyond UCaaS and CCaaS to include CRM, marketing automation, business consulting services and more,” said Matt Lautz, co-founder and CEO, Canpango. “We are excited to join the ScanSource team and to deliver the professional services that can help both ScanSource and Intelisys partners accelerate these business opportunities.”
Canpango has approximately 70 employees and is headquartered in Milwaukee, WI, with offices in Chicago, New York, London and Port Elizabeth, South Africa. Matt Lautz, along with the Canpango team, will join ScanSource. Lautz will lead Canpango as ScanSource’s CRM and business process consulting practice, broadening the company’s reach and continuing to build a long-lasting global relationship with Salesforce and the growing partner community. Previously, he was a co-founder and CEO of Corvisa, a cloud communications provider that was sold in January of 2016 to ShoreTel, a long-time strategic vendor partner of ScanSource.
The acquisition closed on August 20, 2018. The terms of the agreement were not disclosed.
For more information on ScanSource, please visit www.scansource.com.
About ScanSource, Inc.
ScanSource, Inc. (NASDAQ: SCSC) is a leading global provider of technology products and solutions, focusing on point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, cloud and telecom services. ScanSource's teams provide value-added solutions and operate from two segments, Worldwide Barcode, Networking & Security, which includes POS Portal, and Worldwide Communications & Services, which includes Intelisys. ScanSource is committed to helping its customers choose, configure and deliver the industry's best solutions across almost every vertical market in North America, Latin America and Europe. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2018 Best Places to Work in South Carolina and on FORTUNE magazine’s 2018 List of World’s Most Admired Companies. ScanSource ranks #653 on the Fortune 1000. For more information, visit www.scansource.com.